Frequently Asked Questions

We use Sherwin-Williams® and/or Benjamin Moore® paints, the best in the industry.

The project time for residential painting varies based on the size of your home. At our free onsite consultation, we will provide an estimate of the number of days it will take us to complete your home.

Yes, our Crew Leaders are expert carpenters and we frequently replace rotted wood. For windows and other trim, we use PVC which is moisture, termite and rot resistant, where available.

For siding, we use Hardie Plank®, a fiber cement siding which is designed to last against cracking, rotting, hail damage, termites and many other possible problems.

• Choose your new paint colors. Please note we can color match existing colors if you select to stay with your same colors.

• Remove nails and/or screws from walls/siding where you wish to have it caulked and permanently repaired.

• We do move indoor/outdoor furniture; however, we would recommend you move any fragile/breakable items from the areas we are going to paint.

• Plan your day according to the painting schedule. Our crews arrive around 8:30-9:00 a.m. each day and usually work until around 6:00 pm. However, we are happy to work around your schedule if needed.

That is determined on a weekly basis with each Crew Leader and is dependent on the weather for exteriors.

On the first day, the Project Manager comes to your home to meet with the crew and review the project. On the first day (or before), we need to collect any new paint colors from you.

For exterior painting, we typically begin with the pressure washing. We then proceed to preparation work including caulking, sanding, priming and any repairs.

When the actual painting begins, we focus on the production work first (getting everything painted) before we focus on the details.

On the final day, when we are finished, the Crew Leader will let you know and you can do a walk-through with him to ensure that we have completed the job as agreed. We complete any touch-ups needed at that time.

For exterior painting, the answer is no. On the final day, we do ask you to be present to open windows and doors so we may complete those areas. On the final day, we like to do a walk-through with you to ensure that you are satisfied with the project.

For interior painting, that is up to you. Our crews have been with us several years and are very honest and trustworthy. On the final day, we ask you to be there for the walk-through and to ensure your satisfaction.

You may either call or email the Kimberly Painters office and we promise to respond immediately and will have the crew return to take care of it.